At 3Cores, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Unidoc platform and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Last updated: May 17, 2025

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Unidoc platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact information (email address, phone number, etc.)
• Billing information and transaction data
• Account credentials
• Employer and job title
• User preferences and settings

Document Data

When you use our document processing services, we process the content of the documents you submit. This may include:

• Text content of documents
• Metadata associated with documents
• Personal information contained within documents
• Information extracted from documents during processing

Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage of the platform, including:

• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, features used)
• Usage patterns and preferences

We use the information we collect for various business purposes, including:

• Providing, operating, and maintaining our platform and services
• Processing and completing transactions
• Improving, personalizing, and expanding our platform and services
• Understanding and analyzing how you use our platform
• Developing new products, services, features, and functionality
• Communicating with you about updates, security alerts, and support
• Providing customer support and responding to inquiries
• Complying with legal obligations

Document Processing

When you submit documents for processing, we use the content solely for the purpose of providing the requested services, such as text extraction, PII detection, and compliance checking. We do not use the content of your documents for any other purposes unless explicitly authorized by you.

We may share information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• With Your Consent: We may disclose your information for any other purpose with your consent.

Document Data

We treat the content of documents you submit for processing with the utmost confidentiality. We do not share, sell, rent, or trade document content with third parties for their commercial purposes.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Our Security Measures

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Monitoring for suspicious activities
• Regular security training for employees
• Compliance with industry security standards

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the contact information provided below.

If you have questions or comments about this Privacy Policy, please contact us at: